What precisely occurred
Amar Chavan is a deputy engineer at Brihanmumbai Electrical energy Provide and Transport Enterprise (BEST). As per PTI report, the 42-year-old ordered Tecno Phantom V Fold 5G smartphone value Rs 54,999 from Amazon. The order acquired delivered on July 15, as a substitute of the cellphone claims Chavan, the parcel had a set of tea cups inside.
He additional accuses the e-tailer for not providing any buyer assist. “I referred to as up the purchasing portal and complained… They assured they’d probe and revert however didn’t revert until July 20. Once I referred to as them up, they expressed helplessness and refused to present me their investigation report after which I approached the police,” stated Chavan.
He claims that the web portal is just not taking curiosity in investigating the case. He instructed PTI that he has supplied the police with CCTV footage of the supply particular person.
In one other incident final month, a Bengaluru girl discovered a snake in her Amazon package deal final month. Tanvi ordered a Microsoft Xbox controller from Amazon India. Upon receiving the parcel, she was shocked to see a snake inside it.
She additionally shared a video on X writing: “Ordered an Xbox controller from @amazonIN and acquired a free snake with it!”. The lady and her husband claimed that Amazon’s buyer assist put them on maintain for over two hours, forcing them to deal with the scenario all by themselves “in the midst of the evening.