WhatsApp is rolling out a brand new facility to make the commute simpler for Metro customers in Delhi and NCR. With the rollout of its newest function, WhatsApp customers can now recharge their sensible playing cards issued by the Delhi Metro Rail Company (DMRC) by way of a devoted chatbot on the moment messaging platform. Other than top-up companies, it additionally affords different companies resembling ticket buying, viewing earlier transactions and contacting buyer help. This improvement follows DMRC’s partnership with Airtel Funds Financial institution to supply commuters with digital cost options.
Metro Recharge by way of WhatsApp
WhatsApp says customers can entry ticketing and chatbot companies on the app on each Android and iOS platforms. The ability is on the market in two languages: English and Hindi, and could be accessed by sending a ‘Hello’ textual content to +91 9650855800, which is the quantity offered by the DMRC. Alternatively, the DMRC chatbot may also be discovered within the Funds part of WhatsApp, beneath the Chat with companies possibility.
Delhi Metro Good Card High-Up on WhatsApp
To recharge a wise card, customers first want to pick their most well-liked language after which faucet on the Good Card topUp possibility. The chatbot will then present a hyperlink which redirects them to a cost gateway. Customers can then enter the cardboard quantity, choose the quantity and make the cost to finish the recharge.
As per the corporate, commuters can top-up their sensible playing cards on WhatsApp by utilizing varied cost strategies, resembling UPI and credit score/debit playing cards. Whereas top-up by way of UPI doesn’t embrace any further cost, debit card transactions will incur a 0.40 % cost, whereas 1.10 % cost will probably be levied on transactions made by way of the bank card. The cost companies are powered by PeLocal.
WhatsApp says the brand new Delhi Metro sensible card recharge facility is on the market for all routes within the Delhi and NCR area, together with Gurugram’s Fast Metro. This function builds upon the QR-based Delhi Metro ticketing system enabled by WhatsApp final yr. Other than Delhi, states resembling Bengaluru, Hyderabad, Chennai, Nagpur, and Pune have additionally built-in WhatsApp into their transport-related companies.
