Adani Group’s subsidiary Adani Airport Holdings Ltd. (AAHL) on Sunday (September 22, 2024) mentioned passengers at airports throughout the nation have been experiencing disruptions in accessing airport lounge, owing to suspension of companies by Dreamfolks.
AAHL, in an announcement, mentioned it’s “actively working” with banks to facilitate the rapid resumption of companies, which haven’t but been restored.
Acknowledging the “short-term disruption” in its companies, Dreamfolk Companies Ltd. mentioned its staff is working to resolve the difficulty however clarified that the corporate is in compliant with all its obligations.
AAHL operates seven airports within the nation — Mumbai, Ahmedabad, Lucknow, Jaipur, Guwahati, Thiruvananthapuram and Mangaluru.
“Passengers at airports throughout India have been experiencing disruptions in lounge entry. That is as a result of sudden suspension of companies by Dreamfolks Companies Ltd, a lounge entry supplier partnered with a number of banks, in violation of its service agreements with the affected airports,” AAHL mentioned within the assertion.
AAHL is working with banks to facilitate the rapid resumption of companies, it mentioned, including, “regardless of our requests, companies by way of Dreamfolks haven’t but been restored.” As an interim various, the assertion mentioned lounges at Adani-operated airports are accepting all main debit and bank cards from different entry suppliers.
“We’re at the moment addressing a brief disruption in our companies. Our devoted staff is working with our companions to establish the basis trigger and implement options as shortly as doable,” Dreamfolks mentioned in an announcement.
It additionally clarified that every one its “contractual agreements stay in full drive”.
“We’re absolutely compliant with our obligations and are executing our companies accordingly,” the corporate spokesperson mentioned.
“Our prime precedence is to minimise any inconvenience to passengers and restore regular operations swiftly,” Dreamfolks added.
Revealed – September 22, 2024 07:19 pm IST
