NEW DELHI: In a stunning mid-air discovery, a passenger on an Air India flight from Delhi to New York has complained about discovering a cockroach within the omelette served through the journey. The incident occurred on flight AI 101 on September 17, 2024, and was reported by the passenger on social media platform X.
The flyer said that she and her two-year-old baby had already consumed many of the meal earlier than discovering the insect within the omelette.She additionally claimed they suffered from meals poisoning because of this.
She wrote, “Discovered a cockroach within the omelette served to me on the @airindia flight from Delhi to New York. My 2 yr outdated completed greater than half of it with me once we discovered this. Suffered from meals poisoning because of this. @DGCAIndia @RamMNK.”
Alongside together with her grievance, she shared a video and photos of the meal, tagging Air India, the Directorate Common of Civil Aviation (DGCA), and Civil aviation minister Okay Rammohan Naidu.
In response, Air India expressed concern and mentioned the difficulty has been taken up with the airline’s catering service supplier for additional investigation.
Replying to the passenger the airline wrote, “Expensive Ms. Savant, we’re very sorry to listen to about your expertise. Please share your reserving particulars through DM in order that we will examine promptly.”
An airline spokesperson additional said, “We’re conscious of the social media publish concerning a international object within the onboard meal supplied to a passenger on AI 101 from Delhi to New York. Air India takes such studies severely and has already initiated an investigation.”
The airline additional highlighted that it really works with well-known international catering corporations that observe strict Normal Working Procedures (SOPs) and conduct a number of high quality checks to make sure meal security. “We’ll take mandatory actions to stop any recurrence of such incidents sooner or later,” the spokesperson added.
The grievance has raised issues about meals security requirements on flights, prompting Air India to assessment its catering protocols.
